Return Policy

At Reservations.us, customer satisfaction is our top priority. While we primarily provide travel-related services such as hotel bookings, flights, and reservations, we understand that there may be situations where you need to request changes or returns. This policy explains our return guidelines clearly.

1. Service-Based Nature

Since our offerings are related to travel bookings (hotels, flights, vacation packages, etc.), returns work differently compared to physical goods. Please read the terms carefully before making a booking.

2. Eligibility for Returns

• Returns or cancellations are only possible if the service provider (hotel, airline, or travel partner) allows them under their policy.
• Each booking will clearly mention whether it is refundable or non-refundable at the time of purchase.
• Non-refundable bookings cannot be returned or canceled.

3. Timeframe

Requests for returns or cancellations must be made within the timeframe provided by the respective service provider. Typically, cancellations are allowed up to 24–48 hours before the scheduled service.

4. Process

To initiate a return or cancellation, please contact our customer support team with your booking details. We will coordinate with the provider and confirm your eligibility for a return or modification.

5. Refunds (if applicable)

If your return request is approved, refunds (if eligible) will be processed back to your original method of payment as per the provider’s terms. This may take 7–14 business days depending on the provider and your financial institution.

6. Non-Returnable Cases

• No-shows at hotels, flights, or booked services.
• Bookings labeled as “non-refundable” at the time of purchase.
• Services already used (partially or fully).

7. Contact Us

If you have questions about our Return Policy, please contact our support team at .